Support for All Kinds of Organizations
Whether your security team is large or small, fully staffed or facing talent gaps, Illusive has options to help you succeed. We've got you covered.
Technical Support Options
Standard
- 9-5 support via email and web
- Self-service portal
- Pro-level Knowledge Base access
- On-line training access
Technical Support Options
Premium
- 24/7 support via email, web and phone
- Self-service portal
- Expert-level
Knowledge Base access - Assigned Customer Success Engineer
- On-line training access
We’ve Got You Covered
In addition to technical support, Illusive and our channel partners offer solution guidance every step along the way to help you quickly achieve success and gain mastery of Illusive – from basic deployment to proactive reduction of your attack surface to defend your fast-moving business against high-impact cyberattacks.