Illusive Networks Wins Gold in 7th Annual 2020 Customer Sales and Service World Awards
Illusive Lauded for Customer Success Efforts; Will Be Celebrated in December Virtual Ceremony
NEW YORK and TEL AVIV, Israel – Oct. 14, 2020 – Illusive Networks announced today that is has been named a Gold winner for customer service in the 7th Annual 2020 Customer Sales and Service World Awards®, an international competition honoring achievements in disciplines that create the best customer experience for business successes everywhere.
Illusive Networks was recognized as the Customer Service & Support Department of the Year in the Cyber and Info Security category for achieving increased customer loyalty and year-over-year renewal rates. Illusive Networks’ customer success team uses a three-pronged approach to ensure their customers get the most value out of their investments, including the efforts of customer success managers, professional services engineers, and support engineers. All of these efforts underscore and support Illusive Networks’ mission of making customers’ lives easier by helping them combat cybercrime through the prevention of lateral movement.
Judges from a broad spectrum of industry voices from around the world participated to select the 2020 sales and customer service award winners. Winners will be celebrated and presented their awards during a virtual awards ceremony in December.
Ofer Israeli, CEO and founder, Illusive Networks, said: “It’s an honor to receive this esteemed industry and peer recognition. Our customer success team is the lifeblood of our organization. They’re on the front lines daily as trusted resources for our clients in the battle to thwart cyberattacks that are becoming increasingly prevalent.”
For a complete list of the 2020 Customer Sales & Service World Awards winners, visit https://cssworldawards.com/winners/2020-sales-and-customer-service-awards/
About Illusive Networks
Illusive stops advanced threats by creating a hostile environment for attackers, depriving them of the means to progress towards critical assets after breaching the perimeter. Hackers are increasingly finding more vulnerabilities within an enterprise’s security stack, allowing them to move laterally within the network and conduct reconnaissance and exfiltration. Illusive identifies and removes the vulnerable connections and credentials that enable attackers to move undetected, and then replaces them with deceptive versions that fool attackers into revealing their presence upon engagement. Unlike behavioral or anomaly-based threat detection, Illusive’s agentless approach captures deterministic proof of in-progress attacks and provides actionable forensics to empower a quick and effective response.